One key question post RPA implementation is how to Measure automation performance, what are key metrics and a gauge to ensure RPA implementation is successful for your organization. Below are four key measurement indicators
- Financial Impact
- Average annual cost savings
- Five-year cost savings
- Payback period
- Long term (Five-years) return on investment (download ROI calculator)
- Business Operational Value
- Process efficiencies: processing time
- Process effectiveness: daily throughput
- Improvement in data analytical capabilities
- Improvement to regulatory compliance/accuracy
- Workforce Impact
- Number of employees reallocated
- Annual labor hours saved
- Strategic innovations
- Digital workforce management
- Strategic Alignment
- How automation is aligned to a larger digital transformation strategy.
- Business level goal alignment.
- Overall Business growth
The bottom line is that RPA performance metrics help you evaluate the progress towards the goals that you are set on when deciding to embark on the automation journey. A balance approach consists of qualitative benefits of RPA to the larger strategy, while articulating the quantitative impact. An exhaustive analysis from the perspective of selected criteria that you consider most relevant for attaining your goals.
Please feel free to contact us for further detailed discussion.
